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Privacy Policy

Last updated: March 2023

1. Introduction

This Privacy Policy describes how SolMate ("we," "our," or "us") collects, uses, and discloses information about you when you access or use our platform.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, use interactive features, make a purchase, request customer support, or otherwise communicate with us.

2.1 Personal Information

This may include your name, email address, wallet addresses, and any other information you choose to provide.

2.2 Usage Information

We automatically collect certain information about your use of the Service, including:

  • Log information (e.g., access times, pages viewed, IP address)
  • Device information (e.g., hardware model, operating system)
  • Location information

3. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience on the Service
  • Monitor and analyze trends, usage, and activities in connection with the Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Data Sharing and Disclosure

We may share information about you as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of SolMate or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

5. Data Security

We take measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information.

7. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@solmate.ai.